Enjoy the benefits of registering:
Within 5/7 working days from order receipt.
You are entitled to return items purchased within 14 working days from the date of receipt only if goods are duly packed, labelled with all tags attached and unused.
For products from Switzerland and America, the shipment of the return is charged to the company. Customs duties to be paid for re-importation into Italy are charged to the customer.
Please contact our customer care at firstname.lastname@example.org for returns and complaints.
In order to send back the item free of charge use the authorized return label you find inside the parcel. Without the use of authorized return label the shipment cost will be on your account.
Refunds are issued based on the payment method used at the time of purchase. Once we receive your return item, your refund request will be processed within 30 days of when the return has been registered.
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